Every delivery is confirmed at the door, and the proof reaches accounts and the customer

Drivers confirm each drop in a phone app with a photo, the receiver's signature and the location. The delivery is recorded against the invoice in Tally Prime, and the customer gets the proof by email.

Used day to day by
  • Drivers
  • Dispatch team
  • Accounts team
  • Sales coordinators

How it runs with AI

Drivers work from a phone app that lists the day's stops in route order. At each door, the driver takes a photo of the goods and the receiver signs on the phone, and the app checks the location against the customer's address on Google Maps. The delivery is recorded against the invoice in Tally Prime, and the customer gets the proof by email within minutes.

How it is done today

Drivers carry a paper delivery challan for each drop and bring the signed copies back in the evening, and some go missing. Accounts waits for them before marking invoices delivered. When a customer says cartons were short, the team searches the day's bundle and calls the driver.

Step by step

Where the work happens, what the AI does, and where it hands over to a person.

  1. Step 1, AI

    Lists the van's stops for the day from the invoices in Tally Prime, in route order

    Needs to know: Van routes, Customer delivery addresses

    In Tally Prime , Driver app

  2. Step 2, AI

    Records a photo of the goods, the receiver's name and signature, and the time of each drop

    Needs to know: Authorised receivers per customer

    In Driver app

  3. Step 3, AI

    Checks the drop's location against the customer's address on Google Maps, and the cartons against the invoice

    Needs to know: Customer addresses, Allowed distance per customer

    In Driver app , Google Maps , Tally Prime

    Exception to step 3

    Alerts the sales coordinator to a short or refused delivery, with the photo and the receiver's remark

  4. Step 4, AI

    Records the delivery against the invoice in Tally Prime, with the time and a link to the proof

    Needs to know: Invoice for each drop

    In Tally Prime

  5. Step 5, AI

    Emails the customer the proof of delivery, with the photo, signature, time and location

    Needs to know: Customer contact for proof

    In Gmail

  6. Step 6, Person

    Decides whether to replace the refused cartons or credit the customer

    In Tally Prime

What stays with a person

  • Decides whether to replace the refused cartons or credit the customer

Apps in this example

  • Driver app
  • Tally Prime
  • Google Maps
  • Gmail

The same flow works with the apps you use.

This fits you if

  • You deliver with your own vans on fixed routes
  • Each van makes 10 or more drops a day
  • Signed challans come back in the evening, and some go missing
  • Customers hold payments while they question what was delivered

What to watch for

  • Drivers need a working phone. The app keeps each proof on the phone and sends it when the signal returns
  • The location check allows a set distance from the address. Set it per customer, since large hotels and markets have several gates
  • Agree with each key customer who may sign for deliveries, so the right person signs
  • Replacements, credit notes and disputes stay with your sales coordinator and accounts. The app gathers the photo, the signature and the remark

Read more

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