Orders from your website, Amazon and Flipkart become sales orders, with stock checked

Each new order from your website, Amazon or Flipkart becomes a sales order in Zoho Inventory, with free stock checked. Orders that are short wait for your order desk.

Used day to day by
  • Order desk
  • Operations head

How it runs with AI

The AI picks up every order as it arrives from your website, Amazon or Flipkart and matches it to your item codes. It checks free stock at each factory and warehouse, and creates the sales order in Zoho Inventory. Orders in stock go to packing at once, and an order that is short waits for the order desk with the date of the next batch.

Step by step

Where the work happens, what the AI does, and where it hands over to a person.

  1. Step 1, AI

    Picks up each new order from the website, Amazon and Flipkart as it arrives

    Needs to know: Order sources in scope

    In Shopify , Amazon Seller Central , Flipkart Seller Hub

  2. Step 2, AI

    Reads each Flipkart listing on the order and matches it to your item codes, splitting a combo into its items

    Needs to know: Listings and item codes, What each combo contains

    In Flipkart Seller Hub , Zoho Inventory

    Exception to step 2

    Sends any order it cannot match to an item code to the order desk

  3. Step 3, AI

    Checks free stock in Zoho Inventory for every line, at the factory and the warehouse

    Needs to know: Stock locations per channel, Next batch dates

    In Zoho Inventory

    Exception to step 3

    Holds any order that is short and tells the order desk the next batch date

  4. Step 4, AI

    Creates the sales orders in Zoho Inventory and sends the ones in stock to packing

    Needs to know: Packing queue per site

    In Zoho Inventory

  5. Step 5, Person

    Agrees a delivery date with the buyer for the order on hold, then releases it

    In Zoho Inventory

What stays with a person

  • Agrees a delivery date with the buyer for the order on hold, then releases it

Apps in this example

  • Shopify
  • Amazon Seller Central
  • Flipkart Seller Hub
  • Zoho Inventory

The same flow works with the apps you use.

This fits you if

  • You sell the same products on your website, Amazon and Flipkart
  • You ship Amazon and Flipkart orders yourself, from your own stock
  • Your stock and sales orders are kept in Zoho Inventory
  • Your order desk handles more than 40 orders a day

What to watch for

  • Amazon and Flipkart orders use the marketplace's own listing names, and a combo holds more than one item. When the AI cannot match one to an item code with confidence, the order desk picks the item
  • Splitting, delaying or cancelling an order stays with your order desk, because it changes what the customer was promised
  • Free stock is only as accurate as Zoho Inventory, so goods made, received and returned need to be entered the same day

Read more

Talk to us about this for your company

Explore AI agents
Book an intro